General Requirements
- ADA Questions and Answers(HTML)
ADA Questions and Answers (PDF) - Title II Highlights (HTML)
Title II Highlights (PDF) - Title III Highlights (HTML)
Title III Highlights (PDF) - Enforcing the ADA A Status Report (HTML)
- ADA Designated Investigative Agencies (HTML)
ADA Designated Investigative Agencies (PDF) - ADA Mediation Program (HTML)
ADA Mediation Program (PDF) - A Guide to Disability Rights Laws (HTML)
A Guide to Disability Rights Laws (PDF) - A Guide for People with Disabilities Seeking Employment (HTML)
A Guide for People with Disabilities Seeking Employment (PDF)
Regulations and Technical Assistance Documents
for State and Local Governments
- ADA Regulation for Title II, as printed in the Federal Register (7/26/91)
The Department of Justice's regulation implementing title II, subtitle A, of the ADA which prohibits discrimination on the basis of disability in all services, programs, and activities provided to the public by State and local governments, except public transportation services. - Title II Technical Assistance Manual (1993)
and 1994 Supplement
A 70-page manual and 7-page supplement that explains in lay terms what State and local governments must do to ensure that their services, programs, and activities are provided to the public in a nondiscriminatory manner. Many examples are provided for practical guidance. (Spanish edition available by mail from the ADA Information Line.) - Title II Highlights (HTML)
Title II Highlights (PDF)
A 7-page outline of the key requirements of the ADA for State and local governments. This publication provides detailed information in bullet format for quick reference. (Spanish edition available at www.ada.gov/publicat_spanish.htm or by mail from the ADA Information Line.) - Communicating with People Who Are Deaf or Hard of Hearing: ADA Guide for Law Enforcement Officers (HTML)
Communicating with People Who Are Deaf or Hard of Hearing: ADA Guide for Law Enforcement Officers (PDF)
This 8-panel pamphlet provides basic information for officers about ADA requirements for communicating effectively with people who are deaf or hard of hearing. - Model Policy for Law Enforcement on Communicating with People Who Are Deaf or Hard of Hearing (HTML)
Model Policy for Law Enforcement on Communicating with People Who Are Deaf or Hard of Hearing (PDF)
This 4-page document serves as a model for law enforcement agencies when adopting a policy on effective communication with people who are deaf or hard of hearing. Agencies are encouraged to download and adapt the policy to suit their needs. - ADA Guide for Small Towns (HTML)
ADA Guide for Small Towns (PDF)
A 25-page guide that presents an informal overview of some basic ADA requirements and provides cost-effective tips on how small towns can comply with the ADA. - ADA Checklist for Polling Places (HTML)
ADA Checklist for Polling Places (PDF)
This 39-page checklist is a self-help survey that voting officials can use to determine whether a polling place has basic accessibility features needed by most voters with disabilities. - ADA/Section 504 Design Guide: Accessible Cells in Correction Facilities (HTML)
ADA/Section 504 Design Guide: Accessible Cells in Correction Facilities (PDF)
A 5-page publication providing guidance on preventing discrimination against inmates with mobility disabilities through the design of accessible cells in State and local correctional facilities. - The ADA and City Governments: Common Problems (HTML)
The ADA and City Governments: Common Problems (PDF)
A 9-page document that contains a sampling of common problems shared by city governments of all sizes, provides examples of common deficiencies and explains how these problems affect persons with disabilities. - An ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities (HTML)
An ADA Guide for Local Governments: Making Community Emergency Preparedness and Response Programs Accessible to People with Disabilities (PDF)
This 66-page illustrated publication that provides guidance on preparing for and carrying out emergency response programs in a manner that results in the services being accessible to people with disabilities. - Americans with Disabilities Act: ADA Checklist for Emergency Shelters (HTML)
Americans with Disabilities Act: ADA Checklist for Emergency Shelters (PDF)
An 11-page checklist is a self-help survey that officials can use to determine whether emergency shelters are accessible to people with disabilities. - Accessibility of State and Local Government Websites to People with Disabilities (HTML)
Accessibility of State and Local Government Websites to People with Disabilities (PDF)
A 5-page publication providing guidance on making State and local government websites accessible. - Accessible Stadiums (HTML)
Accessible Stadiums (PDF)
A 4-page publication explaining features that must be accessible in new stadiums, including line of sight for wheelchair seating locations. - Commonly Asked Questions About the ADA and Law Enforcement (HTML)
Commonly Asked Questions About the ADA and Law Enforcement (PDF)
A 12-page publication providing information for law enforcement agencies in a simple question-and-answer format. - Questions and Answers: The ADA and Hiring Police Officers (HTML)
Questions and Answers: The ADA and Hiring Police Officers (PDF)
A 5-page publication providing information on ADA requirements for interviewing and hiring police officers. - Americans with Disabilities Act: Access for 9-1-1 and Telephone Emergency Services (HTML)
Americans with Disabilities Act: Access for 9-1-1 and Telephone Emergency Services (PDF)
A 10-page publication explaining the requirements for direct, equal access to 9-1-1 for persons who use teletypewriters (TTYs). (Spanish edition available at www.ada.gov/publicat_spanish.htm.) - Questions and Answers: The ADA and Persons with HIV/AIDS (HTML)
Questions and Answers: The ADA and Persons with HIV/AIDS (PDF)
A 16-page publication explaining the ADA rules prohibiting discrimination against people with HIV/AIDS. (Spanish edition available at www.ada.gov/publicat_spanish.htm or by mail from the ADA Information Line.) - Common ADA Errors and Omissions in New Construction and Alterations (HTML)
Common ADA Errors and Omissions in New Construction and Alterations (PDF)
This 13-page document lists a sampling of common accessibility errors or omissions that have been identified through the Department of Justice's ongoing enforcement efforts. The significance of the errors is discussed and references are provided to the requirements of the ADA Standards for Accessible Design. - ADA Design Guide 1 - Restriping Parking Lots (HTML)
ADA Design Guide 1 - Restriping Parking Lots (PDF)
A 2-page illustrated design guide explaining the number of accessible parking spaces that are required and the restriping requirements for accessible parking spaces for cars and vans. - Commonly Asked Questions About Child Care Centers and the Americans with Disabilities Act (HTML)
Commonly Asked Questions About Child Care Centers and the Americans with Disabilities Act (PDF)
A 13-page publication explaining how the requirements of the ADA apply to Child Care Centers. The document also describes some of the Department of Justice's ongoing enforcement efforts in the child care area and provides a resource list on sources of information on the ADA. (Spanish edition available at www.ada.gov/publicat_spanish.htm.) - Title II Complaint Form (HTML)
Title II Complaint Form (PDF)
Standard form for filing a complaint under title II of the ADA or section 504 of the Rehabilitation Act of 1973, which prohibit discrimination on the basis of disability by State and local governments and by recipients of federal financial assistance. (Spanish edition available at www.ada.gov/publicat_spanish.htm or by mail from the ADA Information Line.)
Regulations and Technical Assistance Documents
for Businesses and Non-Profit Service Providers
- ADA Regulation for Title III, as printed in the Code of Federal Regulations (7/1/94)
The Department of Justice's regulation implementing title III of the ADA, which prohibits discrimination on the basis of disability in "places of public accommodation" (businesses and non-profit agencies that serve the public) and "commercial facilities" (other businesses). - ADA Standards for Accessible Design (HTML)
ADA Standards for Accessible Design (PDF)
As published in the Title III regulations (28 CFR Part 36, revised July 1, 1994) issued by the Department of Justice. The ADA Standards for Accessible Design are in Appendix A of the Title III Regulations. The ADA Standards establish minimum standards for ensuring accessibility when designing and constructing a new facility or altering an existing facility. - Title III Technical Assistance Manual (1993)
and 1994 Supplements
An 83-page manual and 14-page supplement that explains in lay terms what businesses and non-profit agencies must do to ensure access to their goods, services, and facilities. Many examples are provided for practical guidance. (Spanish edition available by mail from the ADA Information Line.) - Title III Highlights (HTML)
Title III Highlights (PDF)
A 9-page outline of the key requirements of the ADA for businesses and non-profit agencies. This publication provides detailed information in bullet format for quick reference. (Spanish edition available at www.ada.gov/publicat_spanish.htm or by mail from the ADA Information Line.) - ADA Guide for Small Businesses (HTML)
ADA Guide for Small Businesses (PDF)
A 19-page booklet aimed at businesses and non-profit agencies that provide goods and services to the public. This publication explains basic ADA requirements, illustrates ways to make facilities accessible and provides information about tax credits and deductions that may be used to offset accessibility costs. (Spanish, Cambodian, Chinese, Hmong, Japanese, Korean, Laotian, Tagalog, and Vietnamese editions available by mail from the ADA Information Line.) - ADA-TA: A Technical Assistance Update from the Department of Justice
A serial publication that addresses two topics in each issue: "Common Questions" answers questions about ADA requirements; "Design Details" provides information and illustrations of particular design requirements.Volume 1:
Readily Achievable Barrier Removal and Van-Accessible Parking Spaces (HTML)
Readily Achievable Barrier Removal and Van-Accessible Parking Spaces (PDF) - Common ADA Errors and Omissions in New Construction and Alterations (HTML)
Common ADA Errors and Omissions in New Construction and Alterations (PDF)
This 13-page document lists a sampling of common accessibility errors or omissions that have been identified through the Department of Justice's ongoing enforcement efforts. The significance of the errors is discussed and references are provided to the requirements of the ADA Standards for Accessible Design. - ADA Business BRIEF: Restriping Parking Lots (HTML)
ADA Business BRIEF: Restriping Parking Lots (PDF)
A 2-page illustrated design guide explaining the number of accessible parking spaces that are required and the restriping requirements for accessible parking spaces for cars and vans. - ADA Business BRIEF: Service Animals (HTML)
ADA Business BRIEF: Service Animals (PDF)
A 1-page publication summarizing the ADA rules on service animals. - ADA Business BRIEF: Assistance at Gas Stations (HTML)
ADA Business BRIEF: Assistance at Gas Stations (PDF)
A 1-page publication summarizing the ADA requirements for providing refueling assistance. - ADA Business BRIEF: Communicating with Guests who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging (HTML)
ADA Business BRIEF: Communicating with Guests who are Deaf or Hard of Hearing in Hotels, Motels, and Other Places of Transient Lodging (PDF)
A 2-page publication highlighting what hotels, motels, and other places of transient lodging can do to ensure effective communication with guests who are deaf or hard of hearing. - ADA Business BRIEF: Communicating with People who are Deaf or Hard of Hearing in Hospital Settings (HTML)
ADA Business BRIEF: Communicating with People who are Deaf or Hard of Hearing in Hospital Settings (PDF)
A 4-page publication summarizing what hospitals can do to ensure effective communication with people who are deaf or hard of hearing. - Expanding Your Market: Customers With Disabilities Mean Business (HTML)
Expanding Your Market: Customers With Disabilities Mean Business (PDF)
A 2-page document that provides facts and figures that indicate the size, influence, and spending power of the market of individuals with disabilities in the U.S. and worldwide. - Expanding Your Market: Accessibility Benefits Older Adult Customers (HTML)
Expanding Your Market: Accessibility Benefits Older Adult Customers (PDF)
A 3-page document that offers information about a large and growing audience that is well served by accessible features whether or not its members have disabilities. - Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities (HTML)
Expanding Your Market: Accessible Customer Service Practices for Hotel and Lodging Guests with Disabilities (PDF)
A 3-page document that details ways that hotels and lodging establishments can improve accessibility for guests with disabilities through staff attention to room details, maintaining accessible features, and room reservation practices. - Expanding Your Market: Building a Diverse Customer Base (HTML)
Expanding Your Market: Building a Diverse Customer Base (PDF)
A 2-page document that explains the place of the ADA and people with disabilities in the overall U.S. civil rights movement and emphasizes the importance of eliminating discrimination in public accommodations through ADA compliance. - Expanding Your Market: Tax Incentives for Businesses (HTML)
Expanding Your Market: Tax Incentives for Businesses (PDF)
This 1-page publication provides a basic explanation of Federal tax incentives--both a tax credit and a tax deduction--that businesses can take advantage of annually when they improve accessibility in their organizations. Contact information for requesting forms and publications from the IRS is also given. - Expanding Your Market: Gathering Input from Customers with Disabilities (HTML)
Expanding Your Market: Gathering Input from Customers with Disabilities (PDF)
This 2-page publication presents the rationale, value, and methods of effectively soliciting customer feedback from persons with disabilities. - Common ADA Problems at Newly Constructed Lodging Facilities (HTML)
Common ADA Problems at Newly Constructed Lodging Facilities (PDF)
This 11-page document lists a sampling of common accessibility problems at newly constructed lodging facilities that have been identified through the Department of Justice's ongoing enforcement efforts. - Five Steps To Make New Lodging Facilities Comply With The ADA (HTML)
Five Steps To Make New Lodging Facilities Comply With The ADA (PDF)
A 3-page document highlighting five steps that owners, operators, and franchisors can take to make sure that new lodging facilities comply with the ADA. - Americans with Disabilities Act Checklist for New Lodging Facilities (HTML)
Americans with Disabilities Act Checklist for New Lodging Facilities (PDF)
This is a 39-page checklist that owners, franchisors, and managers of new lodging facilities can use to identify ADA mistakes at new facilities. - Commonly Asked Questions About Service Animals (HTML)
Commonly Asked Questions About Service Animals (PDF)
A 3-page publication explaining the requirements of the ADA regarding animals that accompany and provide services for a person with a disability. (Spanish edition available by mail from the ADA Information Line.) - Accessible Stadiums (HTML)
Accessible Stadiums (PDF)
A 4-page publication explaining features that must be accessible in new stadiums, including line of sight for wheelchair seating locations. - Commonly Asked Questions About Child Care Centers and the Americans with Disabilities Act (HTML)
Commonly Asked Questions About Child Care Centers and the Americans with Disabilities Act (PDF)
A 13-page publication explaining how the requirements of the ADA apply to Child Care Centers. The document also describes some of the Department of Justice's ongoing enforcement efforts in the child care area and provides a resource list on sources of information on the ADA. (Spanish edition available at www.ada.gov/publicat_spanish.htm.) - Assistance at Self-Serve Gas Stations (HTML)
Assistance at Self-Serve Gas Stations (PDF)
A 1-page document explaining the ADA rules on providing refueling assistance for customers with disabilities at self-serve gas stations. - ADA Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision (HTML)
ADA Guide for Places of Lodging: Serving Guests Who Are Blind or Who Have Low Vision (PDF)
A 12-page publication explaining what hotels, motels, and other places of transient lodging can do to accommodate guests who are blind or have low vision. - Questions and Answers: the ADA and Persons with HIV/AIDS (HTML)
Questions and Answers: the ADA and Persons with HIV/AIDS (PDF)
A 16-page publication explaining the ADA rules prohibiting discrimination against people with HIV/AIDS. (Spanish edition available at www.ada.gov/publicat_spanish.htm or by mail from the ADA Information Line.) - How to File a Title III Complaint (HTML)
How to File a Title III Complaint (PDF)
This publication details the procedure for filing a complaint under title III of the ADA, which prohibits discrimination based on disability by businesses and non-profit agencies.
(Spanish edition available at www.ada.gov/publicat_spanish.htm or by mail from the ADA Information Line.)
ADA Standards for Accessible Design
As published in the Title III Regulations (28 CFR Part 36, revised July 1, 1994) issued by the Department of Justice. The ADA Standards for Accessible Design are in Appendix A of the Title III Regulations.
ADA Law
Status Reports
View the latest Status Reports on the ADA Status Report Page
2007 | 2006 | 2005 | 2004 | 2003 | 2002 | 2001 | 2000 | 1999 | 1998 | 1997 | 1996 | 1995 | 1994
- Enforcing the ADA, July - September 2007 (HTML)
Enforcing the ADA, July - September 2007 (PDF) - Enforcing the ADA, April - June 2007 (HTML)
Enforcing the ADA, April - June 2007 (PDF) - Enforcing the ADA, January - March 2007 (HTML)
Enforcing the ADA, January - March 2007 (PDF)
- Enforcing the ADA, October - December 2006 (HTML)
Enforcing the ADA, October - December 2006 (PDF) - Enforcing the ADA, July - September 2006 (HTML)
Enforcing the ADA, July - September 2006 (PDF) - Enforcing the ADA, April - June 2006 (HTML)
Enforcing the ADA, April - June 2006 (PDF) - Enforcing the ADA, January - March 2006 (HTML)
Enforcing the ADA, January - March 2006 (PDF)
- Enforcing the ADA, October - December 2005 (HTML)
Enforcing the ADA, October - December 2005 (PDF) - Enforcing the ADA, July - September 2005 (HTML)
Enforcing the ADA, July - September 2005 (PDF) - Enforcing the ADA, April - June 2005 (HTML)
Enforcing the ADA, April - June 2005 (PDF)
- Enforcing the ADA, October 2004 - March 2005 (HTML)
Enforcing the ADA, October 2004 - March 2005 (PDF)
- Enforcing the ADA, July - September 2004 (HTML)
Enforcing the ADA, July - September 2004 (PDF) - Enforcing the ADA, April - June 2004 (HTML)
Enforcing the ADA, April - June 2004 (PDF) - Enforcing the ADA, January - March 2004 (HTML)
Enforcing the ADA, January - March 2004 (PDF)
- Enforcing the ADA, October - December 2003 (HTML)
Enforcing the ADA, October - December 2003 (PDF) - Enforcing the ADA, July - September 2003 (HTML)
Enforcing the ADA, July - September 2003 (PDF) - Enforcing the ADA, April - June 2003 (HTML)
Enforcing the ADA, April - June 2003 (PDF) - Enforcing the ADA, January - March 2003 (HTML)
Enforcing the ADA, January - March 2003 (PDF)
- Enforcing the ADA, October - December 2002 (HTML)
Enforcing the ADA, October - December 2002 (PDF) - Enforcing the ADA, July - September 2002 (HTML)
Enforcing the ADA, July - September 2002 (PDF) - Enforcing the ADA, April - June 2002 (HTML)
Enforcing the ADA, April - June 2002 (PDF) - Enforcing the ADA, January - March 2002 (HTML)
Enforcing the ADA, January - March 2002 (PDF)
- Enforcing the ADA, October - December 2001 (HTML)
Enforcing the ADA, October - December 2001 (PDF) - Enforcing the ADA, July - September 2001 (HTML)
Enforcing the ADA, July - September 2001 (PDF) - Enforcing the ADA, April - June 2001 (HTML)
Enforcing the ADA, April - June 2001 (PDF) - Enforcing the ADA, January - March 2001 (HTML)
Enforcing the ADA, January - March 2001 (PDF)
- Enforcing the ADA, October - December 2000 (HTML)
Enforcing the ADA, October - December 2000 (PDF) - Enforcing the ADA, April - September 2000 (HTML)
Enforcing the ADA, April - September 2000 (PDF) - Enforcing the ADA, Looking Back on a Decade of Progress - July 2000 (HTML)
Enforcing the ADA, Looking Back on a Decade of Progress - July 2000 (PDF) - Enforcing the ADA, January - March 2000 (HTML)
Enforcing the ADA, January - March 2000 (PDF)
- Enforcing the ADA, October - December 1999 (HTML)
Enforcing the ADA, October - December 1999 (PDF) - Enforcing the ADA, July - September 1999 (HTML)
Enforcing the ADA, July - September 1999 (PDF) - Enforcing the ADA, April - June 1999 (HTML)
Enforcing the ADA, April - June 1999 (PDF) - Enforcing the ADA, January - March 1999 (HTML)
Enforcing the ADA, January - March 1999 (PDF)
- Enforcing the ADA, October - December 1998 (HTML)
Enforcing the ADA, October - December 1998 (PDF) - Enforcing the ADA, July - September 1998 (HTML)
Enforcing the ADA, July - September 1998 (PDF) - Enforcing the ADA, April - June, 1998 (HTML)
Enforcing the ADA, April - June 1998 (PDF) - Enforcing the ADA, January - March, 1998 (HTML)
Enforcing the ADA, January - March, 1998 (PDF)
- Enforcing the ADA, October - December 1997 (HTML)
Enforcing the ADA, October - December 1997 (PDF) - Enforcing the ADA, July - September 1997 (HTML)
Enforcing the ADA, July - September 1997 (PDF) - Enforcing the ADA, April - June 1997 (HTML)
Enforcing the ADA, April - June 1997 (PDF) - Enforcing the ADA, January - March 1997 (HTML)
Enforcing the ADA, January - March 1997 (PDF)
- Enforcing the ADA, October - December 1996 (HTML)
- Enforcing the ADA, July - Sept 1996 (HTML)
- Enforcing the ADA, April - June 1996 (TEXT)
- Enforcing the ADA, October 1995 - March 1996 (TEXT)
- Enforcing the ADA, April - September 1995 (TEXT)
- Enforcing the ADA, Fifth Anniversary Status Report (TEXT)
- Enforcing the ADA, January - March 1995 (TEXT)
- Enforcing the ADA, October - December 1994 (TEXT)
- Enforcing the ADA, July - September 1994 (TEXT)
- Enforcing the ADA, April - June 1994 (TEXT)
- Enforcing the ADA, April 4, 1994 (TEXT)
Disability Rights
- A Guide to Disability Rights Laws (HTML)
A Guide to Disability Rights Laws (PDF)
A 23-page booklet that provides a brief over view of eleven Federal laws that protect the rights of people with disabilities and provides information about the federal agencies to contact for more information.
(Spanish edition available at www.ada.gov/publicat_spanish.htm or by mail from the ADA Information Line. Cambodian, Chinese, Hmong, Japanese, Korean, Laotian, Tagalog and Vietnamese editions available by mail from the ADA Information Line.) - Access for All: Five Years of Progress (HTML)
Access for All: Five Years of Progress (PDF)
An 80-page report from the Department of Justice on enforcement of the Americans with Disabilities Act.
Resources
- ADA Information Services (HTML)
ADA Information Services (PDF)ADA Information Line. ADA specialists are available Monday through Friday from 9:30 AM until 5:30 PM (eastern time) except on Thursday when the hours are 12:30 PM until 5:30 PM. Spanish language service is also available.
For general ADA information, answers to specific technical questions, free ADA materials, to order fax documents, or information about filing a complaint, call:
800 - 514 - 0301 (voice)
800 - 514 - 0383 (TTY)ADA Home Page The ADA Home Page is operated by the Department of Justice on the Internet's World Wide Web (www.ada.gov).
Updates
New items to the website are posted at www.ada.gov/new.htm and the index page at www.ada.gov/index.htm.
